Contact Patient Relations

Contact the Northwestern Medicine Patient Relations Team if:

You are concerned about the quality of care you are receiving at Northwestern Medicine.
You have a concern about a Northwestern Medicine employee or physician.

You can contact Patient Relations using the numbers on this page. You may also submit a complaint or compliment via our Contact Us form.

Patient Relations Contact Information

TTY all locations: 711

We facilitate telephonic communication between staff and the deaf or hard of hearing through a relay service. We provide communication within the continental U.S., at no cost, between those who use a TDD/TTY device and those who use a standard voice telephone. Dial 711 or 800.526.0857, followed by the individuals’ 10-digit TDD/TTY phone number.

Northwestern Memorial Hospital: 312.926.3112
Northwestern Medical Group, Downtown Chicago: 312.926.3112
Northwestern Medicine Immediate Care Evanston, Lakeview, River North, South Loop, Streeterville, West Loop: 312.926.3112

Northwestern Medicine Central DuPage Hospital: 630.933.5100
Northwestern Medicine Delnor Hospital: 630.933.5100
Northwestern Medicine Regional Medical Group, Western Suburbs: 630.933.5100
Northwestern Medicine Immediate Care Aurora, Bartlett, Bloomingdale, Glen Ellyn, Naperville, St. Charles, Wheaton: 312.926.3112

Northwestern Medicine Lake Forest Hospital: 847.535.8282
Northwestern Medical Group, North Suburbs: 847.535.8282
Northwestern Medicine Immediate Care Deerfield, Glenview, Gurnee, Vernon Hills: 847.535.8282

Northwestern Medicine Huntley Hospital: 224.654.0034
Northwestern Medicine McHenry Hospital: 815.759.4787
Northwestern Medicine Woodstock Hospital: 815.334.3187
Northwestern Medicine Regional Medical Group, Northwest Suburbs: 815.334.3187
Northwestern Medicine Immediate Care Crystal Lake, Huntley, McHenry: 815.334.3187

Northwestern Medicine Kishwaukee Hospital: 815.766.9479
Northwestern Medicine Valley West Hospital: 815.766.9479
Northwestern Medicine Regional Medical Group, Greater DeKalb County: 815.766.9479
Northwestern Medicine Immediate Care Sycamore: 312.926.3112

Marianjoy Rehabilitation Hospital: 630.909.7080
Northwestern Medicine Regional Medical Group at Marianjoy: 630.909.7080

Northwestern Medicine Palos Hospital: 708.923.4725
Northwestern Medicine Regional Medical Group, South Suburbs: 708.923.4725

Contacting Patient Relations

You can find phone numbers for Patient Relations on our Patient Relations contact page. You may also submit a complaint or compliment via our Contact Us form.